Ottumwa Water Works
Frequently Asked Questions
While we are committed to restoring your water service as soon as a payment is received, Ottumwa Water Works cannot schedule a specific time for same-day service orders, nor can we offer a courtesy notice. Previously scheduled orders take precedence over same-day orders. Service orders to restore water that has been disconnected or terminated for non-payment will be scheduled for the next day.
When paying online or over the phone you may use a debit or credit card. Please note that payments made by debit or credit cards are subject to a $1.25 processor fee and a convenience fee of 2% of the amount being paid.
When paying online or over the phone you may use a debit or credit card. Please note that payments made by debit or credit cards are subject to a $1.25 processor fee and a convenience fee of 2% of the amount being paid.
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