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Ottumwa Water Works
Spotlight
January 7
Video: FROZEN WATER METER SHUT OFF
Frequently Asked Questions
I’m moving next month, how much notice will be needed to turn off my water services?
Please contact our office at (641) 684-4606 two working days prior to the day you would like to end your services. You may also contact the office if you are transferring services to a different property in Ottumwa.
How can I pay my bill?
There are multiple options for paying your water bill:
- Fill out our ACH Direct Pay form to have your water bill taken out of your bank account.
- Make an online payment.
- Pay by phone at (833) 208-7228.
- Mail your payment to Ottumwa Water Works, P.O. Box 20, Ottumwa, IA 52501.
- Drop payment in the blue payment boxes in the front and back of our office.
- Pay at the Customer Service desk at North and South Hy-Vee in Ottumwa.
For more details, see our How to Pay page.
I’m moving next month, how much notice will be needed to turn off my water services?
There are multiple options for paying your water bill:
- Fill out our ACH Direct Pay form to have your water bill taken out of your bank account.
- Make an online payment.
- Pay by phone at (833) 208-7228.
- Mail your payment to Ottumwa Water Works, P.O. Box 20, Ottumwa, IA 52501.
- Drop payment in the blue payment boxes in the front and back of our office.
- Pay at the Customer Service desk at North and South Hy-Vee in Ottumwa.
For more details, see our How to Pay page.
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