Ottumwa Water Works

Meetings

Meetings are typically held on the 3rd Tuesday of every month at 4:00 p.m.

June 21 · 4:00pm
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May 17 · 4:00pm
April 19 · 4:00pm
March 15 · 4:00pm

Frequently Asked Questions

Can I pay my bill with a credit card?

When paying online or over the phone you may use a debit or credit card. Please note that payments made by debit or credit cards are subject to a $1.25 processor fee and a convenience fee of 2% of the amount being paid.

I noticed that my water bill stated it was “estimated” instead of being based on an actual read this month.

Occasionally, we are unable to read your meter. This can happen for a variety of reasons but generally indicates to us that there is a problem with your meter and our billing clerk will try to reach you to avoid estimating your bill. When we are unable to reach you to look at the meter or unable to get an actual reading we will then calculate an estimate of your typical water usage.

Can I pay my bill with a credit card?

Occasionally, we are unable to read your meter. This can happen for a variety of reasons but generally indicates to us that there is a problem with your meter and our billing clerk will try to reach you to avoid estimating your bill. When we are unable to reach you to look at the meter or unable to get an actual reading we will then calculate an estimate of your typical water usage.

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